Privacy policy
We are London Bus Forums ("we", "our", "us"). We’re committed to protecting and respecting your privacy. If you have questions about your personal information please contact us.
What information we hold about you
The type of data that we collect and process includes:
- Your name or username.
- Your email address.
- Your IP address.
- Your mobile phone number (where you have provided it or where it has been shared within our existing WhatsApp group).
Further data may be collected if you choose to share it, such as if you fill out fields on your profile.
We collect some or all of this information in the following cases:
- You register as a member on this site.
- You fill out our contact form.
- You browse this site. See "Cookie policy" below.
- You fill out fields on your profile.
- You join or participate in our community WhatsApp group.
How your personal information is used
We may use your personal information in the following ways:
- To register and manage your account and enable participation on this site.
- To send you important updates or service notifications, including by email or SMS.
- To communicate with you for the purposes of group coordination, workplace support, or campaigns relevant to drivers.
- Your IP address is recorded when you perform certain actions on our site. Your IP address is never publicly visible.
Facebook Login
If you choose to log in or register using Facebook Login, we may collect the following information from your Facebook account, with your permission:
- Your name as it appears on Facebook
- Your Facebook profile picture
- Your email address associated with your Facebook account
- Other public details associated with your Facebook account
This data is used solely to provide authentication and account services. We do not post to your Facebook timeline or share activity with Facebook friends without your explicit consent. You can revoke this access at any time via your Facebook account settings.
We use the information collected via Facebook Login solely to provide access to our site features, personalise your experience, and communicate with you as described in this Privacy Policy. This data is stored securely and retained only as long as necessary to provide our services or as required by law.
Google Login
If you choose to log in or register using your Google account, we may collect the following information from your Google profile, with your permission:
- Your name as it appears on your Google account
- Your Google profile picture
- Your email address associated with your Google account
This data is used solely to provide authentication and account services. We do not post to your Google account or share any activity without your explicit consent. You can revoke this access at any time via your Google Account permissions page at https://myaccount.google.com/permissions.
We use the information collected via Google Login solely to provide access to our site features, personalise your experience, and communicate with you as described in this Privacy Policy. This data is stored securely and retained only as long as necessary to provide our services or as required by law.
Lawful basis for contacting you
We may contact you under the lawful basis of legitimate interests, where we believe that the information is relevant and useful to our community of drivers. You always have the right to object or opt out of these communications. To opt out, reply STOP to any SMS or you can email us to request to opt out [email protected].
Other ways we may use your personal information
We may occasionally send general announcements or updates by email or SMS using secure communication platforms. You can opt in or out of these communications in your profile or by contacting us.
We may collect non-personally identifiable information about you in the course of your interaction with our site. This includes technical details like device type or browser, used only for analytics and performance tracking.
Keeping your data secure
We are committed to keeping your data safe. Appropriate technical and organisational measures are in place to protect your personal information from unauthorised access, loss, misuse, or disclosure.
Cookie policy
Cookies are small text files set by our site to provide certain features, such as login functionality or remembering your preferences.
Full details can be found on our cookie policy page.
Rights
You have the right to access the personal data we hold about you, correct it if it is inaccurate, or request its deletion. To exercise these rights, please contact us.
You also have the right to object to how your data is used, including for messaging purposes. To opt out of SMS messages, reply STOP or email us at [email protected].
Acceptance of this policy
By continuing to use this site or participating in our WhatsApp group, you agree to this privacy policy. You will be asked to confirm acceptance when registering on the forum.
Changes to this policy
We may update this policy from time to time. Any significant changes will be highlighted or re-presented to users where necessary.
CAPTCHA privacy policy
This site is protected by hCaptcha and its privacy policy and terms of service apply.